Privacy Policy

Introduction

This Privacy Policy outlines the practices of Gas Tech (Wales) Ltd ("we", "our" or "the Company") with respect to information collected from users who access our website at www.gastechwales.co.uk (the "Site") or otherwise share personal information with us ("Users").

Grounds for data collection

Processing of your personal information (any information which may potentially allow your identification through reasonable means) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations to which we are subject.

When you use the Site, you consent to the collection, storage, use, disclosure and other uses of your personal information as described in this Privacy Policy.

What information do we collect?

Non-personal information: un-identified information that may be gathered through your use of the Site, such as technical information transmitted by your device (browser type, operating system, language preference, access time).

Personal information: information that identifies you or may, with reasonable effort, identify you. This includes the details you give us when you contact us or send a request through the Site, such as your name, email address, phone number, address and the details of your enquiry.

How we use your information

We do not rent, sell or share Users' information with third parties, except as described in this Privacy Policy. We may use the information to:

• communicate with you, respond to enquiries and requests, and provide our services
• keep you informed about our services, where you have agreed to this
• comply with legal obligations

We may share personal information with trusted third-party providers for hosting and operating the Site, delivering form submissions to us, storing and processing information on our behalf, and providing our services. We may also disclose information where reasonably necessary to comply with the law, enforce our policies, prevent fraud or harm, or establish or defend legal claims.

Spam protection

Our forms use Google reCAPTCHA to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. Its use is subject to the Google Privacy Policy and Terms of Service.

User rights

You may request to:

• receive confirmation of whether personal information about you is being processed, and access it
• receive a copy of the personal information you volunteered to us in a structured, commonly used format
• have your personal information corrected
• have your personal information erased
• object to, or restrict, the processing of your personal information
• lodge a complaint with a supervisory authority

These rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. To exercise any of them, contact our Data Protection Officer, Keiron Wells, on 01495 371321.

Retention

We keep your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes and enforce our policies. We may correct, complete or remove incomplete or inaccurate information at any time.

Cookies

This website does not set analytics or advertising cookies. Google reCAPTCHA, used on our forms, may set cookies that are necessary for spam protection.

Safeguarding your information

We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access to or abuse the Site.

Third parties

This policy covers only the information we collect from you. Other websites you share information with have their own rules, so we encourage you to read their terms and privacy policies.

Minors

The Site is not designed for or directed at children, and we do not knowingly collect personal information from minors.

Updates to this policy

We may revise this Privacy Policy from time to time. Material changes take effect when the revised policy is published on this page.

Gas Tech (Wales) Limited